Privacy Policy

First Things First: Your Privacy

We not only will not provide your email address to any advertiser, we actually work rather hard to keep it secret. Your address will not be provided to anyone, but it is visible to site admins. You agree to not post any information you prefer to keep private.

In addition, since our parent company’s formation in 1983, it has also been our policy to never sell customer postal addresses, either. So even if you buy stuff from us, the information you provide us to deliver them is also kept confidential. We miss out on profit opportunities by not selling our customer addresses, but that’s how we want to be treated by the companies we do business with, so that’s how we treat our customers. Simple, eh?

Terms of Service

Cookies: The site may use cookies or “web beacons” to get statistics on who sees what ads, whether you click on the ads, etc.

We use third-party advertising companies to serve ads. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of specific interest to you.

Google is one of these third-party vendors, and they use cookies to serve ads here. Google uses a special DART cookie that enables it to serve ads to you based upon your visit to this site and others that you visit.

If you don’t want to have this DART cookie on your computer, you can opt out. We feel you’ll be making a mistake by doing that, as you’ll then see ads for random goods or services that won’t be of much use to you.

eCommerce Policies

Order Entry Security: We use industry-standard SSL security on all our online order forms.

Note Regarding Online Credit Card Security: All credit card data entered by customers, including account numbers, are processed immediately and are not kept on file by us for any length of time. We cannot “look up your number” even if you ask us to. We are quite serious about the security of your data, and use the best methods available to us. We simply use what we expect from the online merchants we buy things from.

We do not accept returns: order only what you need. We will, of course, replace any wings that are defective: return the wings to the address on the label (and on the Contact Page) or, at the very least, send us a photo of the problem.